Villa Bangkuang is supported by a cherished ‘family’ of friendly staff who fulfil their duties with enthusiasm and smiles. They are never intrusive, yet are always there to ensure that their guests experience a truly enjoyable stay in Bali. Their genuine enthusiasm, warmth, and service from the heart is charming, modest and unassuming.
The team is headed by a Kadek Santri, the villa manager. She is always on hand to oversee and coordinate the staff and property, and to assist guests during their stay. Mundri, the cook, is trained in the preparation of both local and international cuisine, and is responsible for all the market shopping, in accordance with the needs and the whims of the guests. Iluh fulfils the housekeeping duties while also taking care of the daily laundry. Wayan and Pak Agus are the night security guards. Their duties are to guard the villa to ensure your security and safety. Dewa is the gardener; he has looked after the gardens since the villa was first built. Finally, Komang is the pool attendant.
Baby-sitting and massage services and the facilities of a car and driver are also available on request at an extra charge. The team also includes an in-house concierge service; Kadek Edu, with her quiet efficiency and profound knowledge of the locale, is responsible for booking restaurants, organising tours, daytrips and ticketing. By getting to know this lovely group of people, guests will gain privileged insights into the traditions of rural Bali and the Balinese Hindu culture.